Help & Support

Antique ID: Vintage Identifier

Getting Started

Welcome to Antique ID: Vintage Identifier! We're here to help you identify and learn more about your vintage and antique items.

How to Identify an Antique

1. Take a clear photo of your antique item
2. Upload the image to our platform
3. Our AI technology will analyze the item
4. Receive detailed information about the item's type, era, and characteristics

Frequently Asked Questions

How Accurate Are the Identifications?

Our AI-powered identification system is trained on thousands of antique items and historical records. While we strive for high accuracy, identifications are provided for informational purposes. For valuable items, we recommend consulting with professional antique appraisers.

What File Formats Do You Accept?

We accept common image formats including:

• JPEG
• PNG
• WebP
• TIFF

Maximum file size is 10MB per image.

How Long Does Identification Take?

Most identifications are completed within seconds to a few minutes, depending on image quality and complexity.

Can I Get Appraisal or Valuation Information?

Antique ID provides identification and historical information. For professional valuations and appraisals, please consult with certified antique appraisers in your area.

Is My Data Secure?

Yes, we use industry-standard encryption and security measures to protect your personal information and uploaded images. See our Privacy Policy for more details.

How Do I Delete My Account?

You can request account deletion at any time. Visit your account settings or contact our support team for assistance with data removal.

Contact Support

For technical issues, billing questions, or other inquiries, please reach out to our support team:

• Email: [email protected]
• Response Time: 24-48 hours for most inquiries

We appreciate your use of Antique ID and are always working to improve your experience!